Occupational Employment and Wage Statistics
SHARE ON:
Occupational Employment and Wages, May 2020
43-4151 Order Clerks
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes "Dispatchers, Except Police, Fire, and Ambulance" (43-5032) who both dispatch and take orders for services.
National estimates for Order Clerks
Industry profile for Order Clerks
Geographic profile for Order Clerks
National estimates for Order Clerks:
Employment estimate and mean wage estimates for Order Clerks:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 119,640 |
2.3 % |
$ 18.10 |
$ 37,660 |
0.5 % |
Percentile wage estimates for Order Clerks:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$ 11.93 |
$ 13.90 |
$ 17.11 |
$ 21.36 |
$ 26.18 |
| Annual Wage (2) |
$ 24,820 |
$ 28,900 |
$ 35,590 |
$ 44,440 |
$ 54,450 |
Industry profile for Order Clerks:
Industries with the highest published employment and wages for Order Clerks are provided.
For a list of all industries with employment in Order Clerks, see the Create Customized Tables function.
Industries with the highest levels of employment in Order Clerks:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Electronic Shopping and Mail-Order Houses |
15,170 |
3.68 |
$ 16.12 |
$ 33,520 |
| Merchant Wholesalers, Durable Goods (4232, 4233, 4235, 4236, 4237, and 4239 only) |
12,630 |
0.92 |
$ 19.60 |
$ 40,770 |
| Warehousing and Storage |
10,060 |
0.71 |
$ 17.52 |
$ 36,450 |
| General Merchandise Stores |
6,620 |
0.22 |
$ 13.06 |
$ 27,170 |
| Merchant Wholesalers, Nondurable Goods (4244 and 4248 only) |
4,860 |
0.51 |
$ 18.91 |
$ 39,320 |
Industries with the highest concentration of employment in Order Clerks:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Electronic Shopping and Mail-Order Houses |
15,170 |
3.68 |
$ 16.12 |
$ 33,520 |
| Apparel, Piece Goods, and Notions Merchant Wholesalers |
3,030 |
2.31 |
$ 18.17 |
$ 37,790 |
| Merchant Wholesalers, Durable Goods (4232, 4233, 4235, 4236, 4237, and 4239 only) |
12,630 |
0.92 |
$ 19.60 |
$ 40,770 |
| Merchant Wholesalers, Nondurable Goods (4241, 4247, and 4249 only) |
4,530 |
0.85 |
$ 18.62 |
$ 38,730 |
| Warehousing and Storage |
10,060 |
0.71 |
$ 17.52 |
$ 36,450 |
Top paying industries for Order Clerks:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Electric Power Generation, Transmission and Distribution |
300 |
0.08 |
$ 31.65 |
$ 65,830 |
| Natural Gas Distribution |
100 |
0.09 |
$ 24.92 |
$ 51,830 |
| Elementary and Secondary Schools |
40 |
(7) |
$ 24.20 |
$ 50,330 |
| Accounting, Tax Preparation, Bookkeeping, and Payroll Services |
(8) |
(8) |
$ 23.96 |
$ 49,830 |
| Highway, Street, and Bridge Construction |
50 |
0.01 |
$ 23.72 |
$ 49,330 |
Geographic profile for Order Clerks:
States and areas with the highest published employment, location quotients, and wages for Order Clerks are provided.
For a list of all areas with employment in Order Clerks, see the Create Customized Tables function.
States with the highest employment level in Order Clerks:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| California |
25,230 |
1.54 |
1.79 |
$ 19.97 |
$ 41,550 |
| Texas |
11,830 |
0.98 |
1.14 |
$ 16.60 |
$ 34,530 |
| Florida |
7,310 |
0.87 |
1.01 |
$ 16.88 |
$ 35,120 |
| New Jersey |
5,240 |
1.38 |
1.61 |
$ 20.41 |
$ 42,450 |
| Connecticut |
5,180 |
3.36 |
3.91 |
$ 17.74 |
$ 36,910 |
States with the highest concentration of jobs and location quotients in Order Clerks:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Connecticut |
5,180 |
3.36 |
3.91 |
$ 17.74 |
$ 36,910 |
| Maine |
1,190 |
2.07 |
2.41 |
$ 16.75 |
$ 34,840 |
| Vermont |
480 |
1.71 |
1.99 |
$ 17.87 |
$ 37,170 |
| California |
25,230 |
1.54 |
1.79 |
$ 19.97 |
$ 41,550 |
| New Jersey |
5,240 |
1.38 |
1.61 |
$ 20.41 |
$ 42,450 |
Top paying states for Order Clerks:
Metropolitan areas with the highest employment level in Order Clerks:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Los Angeles-Long Beach-Anaheim, CA |
12,310 |
2.11 |
2.46 |
$ 19.03 |
$ 39,580 |
| New York-Newark-Jersey City, NY-NJ-PA |
7,650 |
0.87 |
1.01 |
$ 19.43 |
$ 40,420 |
| Dallas-Fort Worth-Arlington, TX |
5,430 |
1.51 |
1.76 |
$ 16.45 |
$ 34,220 |
| Chicago-Naperville-Elgin, IL-IN-WI |
3,360 |
0.77 |
0.89 |
$ 18.38 |
$ 38,220 |
| Hartford-West Hartford-East Hartford, CT |
3,170 |
5.76 |
6.70 |
$ 17.54 |
$ 36,480 |
| San Francisco-Oakland-Hayward, CA |
3,100 |
1.33 |
1.55 |
$ 22.90 |
$ 47,620 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
2,780 |
1.03 |
1.20 |
$ 17.38 |
$ 36,150 |
| Riverside-San Bernardino-Ontario, CA |
2,610 |
1.75 |
2.03 |
$ 19.21 |
$ 39,960 |
| Miami-Fort Lauderdale-West Palm Beach, FL |
2,460 |
0.98 |
1.14 |
$ 16.81 |
$ 34,960 |
| Houston-The Woodlands-Sugar Land, TX |
2,300 |
0.77 |
0.90 |
$ 18.49 |
$ 38,450 |
Metropolitan areas with the highest concentration of jobs and location quotients in Order Clerks:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| New Haven, CT |
1,770 |
6.55 |
7.61 |
$ 17.55 |
$ 36,490 |
| Hartford-West Hartford-East Hartford, CT |
3,170 |
5.76 |
6.70 |
$ 17.54 |
$ 36,480 |
| Blacksburg-Christiansburg-Radford, VA |
280 |
4.24 |
4.93 |
$ 12.47 |
$ 25,930 |
| Lewiston-Auburn, ME |
200 |
4.13 |
4.80 |
$ 17.86 |
$ 37,160 |
| Yakima, WA |
340 |
3.80 |
4.42 |
$ 18.11 |
$ 37,670 |
| Portland-South Portland, ME |
730 |
3.69 |
4.28 |
$ 16.66 |
$ 34,650 |
| Medford, OR |
210 |
2.45 |
2.84 |
$ 14.55 |
$ 30,250 |
| Reno, NV |
520 |
2.31 |
2.68 |
$ 20.70 |
$ 43,060 |
| Hickory-Lenoir-Morganton, NC |
310 |
2.15 |
2.50 |
$ 16.64 |
$ 34,610 |
| Los Angeles-Long Beach-Anaheim, CA |
12,310 |
2.11 |
2.46 |
$ 19.03 |
$ 39,580 |
Top paying metropolitan areas for Order Clerks:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Macon, GA |
30 |
0.33 |
0.38 |
$ 25.19 |
$ 52,390 |
| Bismarck, ND |
40 |
0.57 |
0.67 |
$ 24.29 |
$ 50,510 |
| Vineland-Bridgeton, NJ |
60 |
0.97 |
1.12 |
$ 24.17 |
$ 50,280 |
| Champaign-Urbana, IL |
40 |
0.43 |
0.50 |
$ 23.59 |
$ 49,080 |
| Salinas, CA |
100 |
0.58 |
0.67 |
$ 23.47 |
$ 48,810 |
| Boston-Cambridge-Nashua, MA-NH |
1,440 |
0.55 |
0.64 |
$ 23.02 |
$ 47,890 |
| Sacramento--Roseville--Arden-Arcade, CA |
1,250 |
1.29 |
1.50 |
$ 22.95 |
$ 47,730 |
| San Francisco-Oakland-Hayward, CA |
3,100 |
1.33 |
1.55 |
$ 22.90 |
$ 47,620 |
| Atlantic City-Hammonton, NJ |
90 |
0.84 |
0.97 |
$ 22.38 |
$ 46,540 |
| Bridgeport-Stamford-Norwalk, CT |
(8) |
(8) |
(8) |
$ 22.21 |
$ 46,190 |
Nonmetropolitan areas with the highest employment in Order Clerks:
Nonmetropolitan areas with the highest concentration of jobs and location quotients in Order Clerks:
Top paying nonmetropolitan areas for Order Clerks:
About May 2020 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates
These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia.
The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.
The percentile wage estimate is the value of a wage below which a certain percent of workers fall.
The median wage is the 50th percentile wage estimate—50 percent of workers earn less than the median and 50 percent of workers earn more than the median.
More about percentile wages.
(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.
(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours;
for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.
(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.
(7) The value is less than .005 percent of industry employment.
(8) Estimate not released.
(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration.
A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.
Other OEWS estimates and related information:
May 2020 National Occupational Employment and Wage Estimates
May 2020 State Occupational Employment and Wage Estimates
May 2020 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates
May 2020 National Industry-Specific Occupational Employment and Wage Estimates
May 2020 Occupation Profiles
Technical Notes
Last Modified Date: March 31, 2021
United States Department of Labor
