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Occupational Employment and Wage Statistics

Occupational Employment and Wages, May 2020

43-3011 Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.


National estimates for Bill and Account Collectors
Industry profile for Bill and Account Collectors
Geographic profile for Bill and Account Collectors

National estimates for Bill and Account Collectors:

Employment estimate and mean wage estimates for Bill and Account Collectors:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
222,030 1.7 % $ 19.53 $ 40,630 0.4 %

Percentile wage estimates for Bill and Account Collectors:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $ 12.96 $ 15.28 $ 18.32 $ 22.78 $ 28.34
Annual Wage (2) $ 26,960 $ 31,790 $ 38,100 $ 47,380 $ 58,940


Industry profile for Bill and Account Collectors:

Industries with the highest published employment and wages for Bill and Account Collectors are provided. For a list of all industries with employment in Bill and Account Collectors, see the Create Customized Tables function.

Industries with the highest levels of employment in Bill and Account Collectors:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 69,970 8.41 $ 17.89 $ 37,200
Credit Intermediation and Related Activities (5221 and 5223 only) 24,760 1.22 $ 19.77 $ 41,130
Nondepository Credit Intermediation 23,120 4.00 $ 19.15 $ 39,820
Management of Companies and Enterprises 13,290 0.55 $ 21.32 $ 44,350
General Medical and Surgical Hospitals 8,730 0.16 $ 19.75 $ 41,080

Industries with the highest concentration of employment in Bill and Account Collectors:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 69,970 8.41 $ 17.89 $ 37,200
Nondepository Credit Intermediation 23,120 4.00 $ 19.15 $ 39,820
Credit Intermediation and Related Activities (5221 and 5223 only) 24,760 1.22 $ 19.77 $ 41,130
Office Administrative Services 4,780 0.96 $ 20.29 $ 42,190
Accounting, Tax Preparation, Bookkeeping, and Payroll Services 6,100 0.62 $ 18.95 $ 39,420

Top paying industries for Bill and Account Collectors:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Food and Beverage Stores (4451 and 4452 only) (8) (8) $ 30.19 $ 62,800
Natural Gas Distribution 340 0.32 $ 29.97 $ 62,330
Support Activities for Air Transportation 40 0.02 $ 27.36 $ 56,910
Utility System Construction 90 0.02 $ 26.84 $ 55,830
Water, Sewage and Other Systems 50 0.10 $ 26.71 $ 55,560


Geographic profile for Bill and Account Collectors:

States and areas with the highest published employment, location quotients, and wages for Bill and Account Collectors are provided. For a list of all areas with employment in Bill and Account Collectors, see the Create Customized Tables function.





States with the highest employment level in Bill and Account Collectors:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Texas 29,340 2.42 1.52 $ 17.93 $ 37,300
Florida 18,240 2.16 1.35 $ 18.04 $ 37,510
California 18,180 1.11 0.69 $ 23.68 $ 49,250
New York 13,430 1.55 0.97 $ 20.89 $ 43,460
Arizona 8,980 3.17 1.99 $ 18.66 $ 38,810




States with the highest concentration of jobs and location quotients in Bill and Account Collectors:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 1,770 4.30 2.70 $ 16.47 $ 34,250
Arizona 8,980 3.17 1.99 $ 18.66 $ 38,810
South Carolina 5,480 2.72 1.70 $ 17.24 $ 35,850
Utah 4,010 2.69 1.69 $ 17.33 $ 36,050
Delaware 1,100 2.59 1.62 $ 19.65 $ 40,880




Top paying states for Bill and Account Collectors:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 270 0.39 0.25 $ 33.92 $ 70,560
Alaska 460 1.55 0.97 $ 25.18 $ 52,370
Connecticut 1,420 0.92 0.58 $ 24.51 $ 50,980
Massachusetts 3,680 1.10 0.69 $ 23.97 $ 49,860
California 18,180 1.11 0.69 $ 23.68 $ 49,250





Metropolitan areas with the highest employment level in Bill and Account Collectors:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Dallas-Fort Worth-Arlington, TX 12,690 3.54 2.22 $ 18.08 $ 37,620
New York-Newark-Jersey City, NY-NJ-PA 11,600 1.31 0.82 $ 23.02 $ 47,870
Phoenix-Mesa-Scottsdale, AZ 8,130 3.85 2.41 $ 18.71 $ 38,920
Los Angeles-Long Beach-Anaheim, CA 7,690 1.32 0.83 $ 23.45 $ 48,780
Chicago-Naperville-Elgin, IL-IN-WI 6,440 1.48 0.93 $ 20.41 $ 42,460
Atlanta-Sandy Springs-Roswell, GA 5,940 2.26 1.41 $ 20.56 $ 42,760
Houston-The Woodlands-Sugar Land, TX 5,730 1.93 1.21 $ 18.37 $ 38,210
Miami-Fort Lauderdale-West Palm Beach, FL 5,060 2.02 1.26 $ 18.92 $ 39,350
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 4,980 1.85 1.16 $ 20.43 $ 42,490
Jacksonville, FL 4,520 6.62 4.14 $ 16.68 $ 34,680




Metropolitan areas with the highest concentration of jobs and location quotients in Bill and Account Collectors:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
San Angelo, TX 440 9.58 6.00 $ 16.87 $ 35,090
Sebastian-Vero Beach, FL 430 8.46 5.30 $ 13.42 $ 27,910
St. Joseph, MO-KS 400 7.64 4.79 $ 18.34 $ 38,160
Jacksonville, FL 4,520 6.62 4.14 $ 16.68 $ 34,680
Buffalo-Cheektowaga-Niagara Falls, NY 3,150 6.34 3.97 $ 16.65 $ 34,620
Sioux Falls, SD 910 5.95 3.73 $ 16.82 $ 34,980
Waterloo-Cedar Falls, IA 410 4.85 3.04 $ 17.71 $ 36,830
Salt Lake City, UT 3,420 4.72 2.96 $ 17.44 $ 36,270
Rapid City, SD 280 4.45 2.79 $ 14.67 $ 30,510
Greenville-Anderson-Mauldin, SC 1,560 3.99 2.50 $ 17.60 $ 36,620




Top paying metropolitan areas for Bill and Account Collectors:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
San Francisco-Oakland-Hayward, CA 2,050 0.88 0.55 $ 30.44 $ 63,320
San Luis Obispo-Paso Robles-Arroyo Grande, CA 70 0.66 0.41 $ 28.34 $ 58,950
Bridgeport-Stamford-Norwalk, CT 220 0.59 0.37 $ 28.34 $ 58,950
San Jose-Sunnyvale-Santa Clara, CA 710 0.64 0.40 $ 27.65 $ 57,520
Rochester, MN 30 0.27 0.17 $ 27.16 $ 56,490
Washington-Arlington-Alexandria, DC-VA-MD-WV 3,050 1.01 0.63 $ 26.77 $ 55,670
Worcester, MA-CT 300 1.13 0.71 $ 26.62 $ 55,360
Danbury, CT (8) (8) (8) $ 25.87 $ 53,800
Santa Cruz-Watsonville, CA 110 1.25 0.78 $ 25.52 $ 53,080
Anchorage, AK 360 2.20 1.38 $ 25.46 $ 52,960

Nonmetropolitan areas with the highest employment in Bill and Account Collectors:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Southeast Coastal North Carolina nonmetropolitan area 560 2.35 1.47 $ 15.17 $ 31,560
South Central Kentucky nonmetropolitan area 560 3.50 2.19 $ 15.43 $ 32,090
East South Dakota nonmetropolitan area 450 3.52 2.20 $ 16.72 $ 34,770
Kansas nonmetropolitan area 410 1.07 0.67 $ 19.47 $ 40,500
South Georgia nonmetropolitan area 370 1.98 1.24 $ 13.98 $ 29,090

Nonmetropolitan areas with the highest concentration of jobs and location quotients in Bill and Account Collectors:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
East South Dakota nonmetropolitan area 450 3.52 2.20 $ 16.72 $ 34,770
South Central Kentucky nonmetropolitan area 560 3.50 2.19 $ 15.43 $ 32,090
Border Region of Texas nonmetropolitan area 140 2.44 1.53 $ 11.85 $ 24,650
Southeast Coastal North Carolina nonmetropolitan area 560 2.35 1.47 $ 15.17 $ 31,560
South Georgia nonmetropolitan area 370 1.98 1.24 $ 13.98 $ 29,090

Top paying nonmetropolitan areas for Bill and Account Collectors:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
North Valley-Northern Mountains Region of California nonmetropolitan area (8) (8) (8) $ 24.01 $ 49,940
Hawaii / Kauai nonmetropolitan area 60 0.62 0.39 $ 23.87 $ 49,650
Eastern Sierra-Mother Lode Region of California nonmetropolitan area (8) (8) (8) $ 23.23 $ 48,320
Alaska nonmetropolitan area 80 0.81 0.51 $ 23.21 $ 48,280
Eastern Washington nonmetropolitan area 40 0.48 0.30 $ 22.96 $ 47,760


About May 2020 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate—50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OEWS estimates and related information:

May 2020 National Occupational Employment and Wage Estimates

May 2020 State Occupational Employment and Wage Estimates

May 2020 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2020 National Industry-Specific Occupational Employment and Wage Estimates

May 2020 Occupation Profiles

Technical Notes

 

Last Modified Date: March 31, 2021