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Occupational Employment and Wage Statistics

Occupational Employment and Wages, May 2022

43-0000 Office and Administrative Support Occupations (Major Group)

Office and Administrative Support Occupations comprises the following occupations: First-Line Supervisors of Office and Administrative Support Workers; Switchboard Operators, Including Answering Service; Telephone Operators; Communications Equipment Operators, All Other; Bill and Account Collectors; Billing and Posting Clerks; Bookkeeping, Accounting, and Auditing Clerks; Gambling Cage Workers; Payroll and Timekeeping Clerks; Procurement Clerks; Tellers; Financial Clerks, All Other; Brokerage Clerks; Correspondence Clerks; Court, Municipal, and License Clerks; Credit Authorizers, Checkers, and Clerks; Customer Service Representatives; Eligibility Interviewers, Government Programs; File Clerks; Hotel, Motel, and Resort Desk Clerks; Interviewers, Except Eligibility and Loan; Library Assistants, Clerical; Loan Interviewers and Clerks; New Accounts Clerks; Order Clerks; Human Resources Assistants, Except Payroll and Timekeeping; Receptionists and Information Clerks; Reservation and Transportation Ticket Agents and Travel Clerks; Information and Record Clerks, All Other; Cargo and Freight Agents; Couriers and Messengers; Public Safety Telecommunicators; Dispatchers, Except Police, Fire, and Ambulance; Meter Readers, Utilities; Postal Service Clerks; Postal Service Mail Sorters, Processors, and Processing Machine Operators; Postal Service Mail Carriers; Production, Planning, and Expediting Clerks; Shipping, Receiving, and Inventory Clerks; Weighers, Measurers, Checkers, and Samplers, Recordkeeping; Legal Secretaries and Administrative Assistants; Executive Secretaries and Executive Administrative Assistants; Medical Secretaries and Administrative Assistants; Secretaries and Administrative Assistants, Except Legal, Medical, and Executive; Word Processors and Typists; Data Entry Keyers; Desktop Publishers; Insurance Claims and Policy Processing Clerks; Mail Clerks and Mail Machine Operators, Except Postal Service; Office Clerks, General; Office Machine Operators, Except Computer; Proofreaders and Copy Markers; Statistical Assistants; Office and Administrative Support Workers, All Other


National estimates for Office and Administrative Support Occupations
Industry profile for Office and Administrative Support Occupations
Geographic profile for Office and Administrative Support Occupations

National estimates for Office and Administrative Support Occupations:

Employment estimate and mean wage estimates for Office and Administrative Support Occupations:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
18,674,770 0.1 % $ 21.90 $ 45,550 0.1 %

Percentile wage estimates for Office and Administrative Support Occupations:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $ 13.80 $ 16.46 $ 19.67 $ 25.00 $ 32.14
Annual Wage (2) $ 28,700 $ 34,230 $ 40,910 $ 52,000 $ 66,850


Industry profile for Office and Administrative Support Occupations:

Industries with the highest published employment and wages for Office and Administrative Support Occupations are provided. For a list of all industries with employment in Office and Administrative Support Occupations, see the Create Customized Tables function.

Industries with the highest levels of employment in Office and Administrative Support Occupations:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Local Government, excluding schools and hospitals (OEWS Designation) 953,440 17.74 $ 23.40 $ 48,660
Credit Intermediation and Related Activities (5221 and 5223 only) 882,620 43.60 $ 21.38 $ 44,470
Offices of Physicians 767,670 27.59 $ 20.05 $ 41,700
General Medical and Surgical Hospitals 612,410 10.95 $ 21.57 $ 44,860
Management of Companies and Enterprises 553,900 20.64 $ 25.55 $ 53,140

Industries with the highest concentration of employment in Office and Administrative Support Occupations:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service (federal government) 548,040 87.54 $ 27.06 $ 56,280
Business Support Services 488,100 61.00 $ 18.20 $ 37,850
Freight Transportation Arrangement 125,120 47.66 $ 24.23 $ 50,400
Credit Intermediation and Related Activities (5221 and 5223 only) 882,620 43.60 $ 21.38 $ 44,470
Office Administrative Services 197,360 37.16 $ 21.98 $ 45,710

Top paying industries for Office and Administrative Support Occupations:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Natural Gas Distribution 14,340 13.09 $ 33.85 $ 70,400
Other Pipeline Transportation 650 8.08 $ 33.78 $ 70,250
Pipeline Transportation of Crude Oil 660 5.96 $ 32.69 $ 67,990
Metal Ore Mining 1,330 3.14 $ 31.79 $ 66,130
Electric Power Generation, Transmission and Distribution 48,700 12.89 $ 31.68 $ 65,890


Geographic profile for Office and Administrative Support Occupations:

States and areas with the highest published employment, location quotients, and wages for Office and Administrative Support Occupations are provided. For a list of all areas with employment in Office and Administrative Support Occupations, see the Create Customized Tables function.



Map of employment of office and administrative support occupations by state, May 2022


States with the highest employment level in Office and Administrative Support Occupations:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 1,996,330 113.20 0.90 $ 25.08 $ 52,170
Texas 1,753,180 134.94 1.07 $ 20.59 $ 42,830
Florida 1,312,920 142.54 1.13 $ 20.48 $ 42,600
New York 1,173,910 128.87 1.02 $ 25.39 $ 52,820
Pennsylvania 755,480 130.02 1.03 $ 21.56 $ 44,850


Map of location quotient of office and administrative support occupations by state, May 2022


States with the highest concentration of jobs and location quotients in Office and Administrative Support Occupations:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Utah 236,770 145.51 1.15 $ 20.37 $ 42,370
Arizona 435,370 143.61 1.14 $ 21.16 $ 44,010
Florida 1,312,920 142.54 1.13 $ 20.48 $ 42,600
New Mexico 116,000 141.67 1.12 $ 19.36 $ 40,260
New Hampshire 93,280 141.49 1.12 $ 22.64 $ 47,080


Map of annual mean wages of office and administrative support occupations by state, May 2022


Top paying states for Office and Administrative Support Occupations:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 61,650 89.35 0.71 $ 28.38 $ 59,030
Massachusetts 407,040 114.15 0.90 $ 25.50 $ 53,040
New York 1,173,910 128.87 1.02 $ 25.39 $ 52,820
California 1,996,330 113.20 0.90 $ 25.08 $ 52,170
Washington 391,040 114.83 0.91 $ 24.94 $ 51,880



Map of employment of office and administrative support occupations by area, May 2022


Metropolitan areas with the highest employment level in Office and Administrative Support Occupations:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 1,183,810 128.88 1.02 $ 26.02 $ 54,120
Los Angeles-Long Beach-Anaheim, CA 755,830 123.90 0.98 $ 24.52 $ 51,000
Chicago-Naperville-Elgin, IL-IN-WI 554,440 125.55 0.99 $ 23.29 $ 48,450
Dallas-Fort Worth-Arlington, TX 536,720 141.07 1.12 $ 21.75 $ 45,240
Miami-Fort Lauderdale-West Palm Beach, FL 390,250 148.74 1.18 $ 21.19 $ 44,080
Houston-The Woodlands-Sugar Land, TX 384,350 125.83 1.00 $ 21.28 $ 44,260
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 366,000 132.13 1.05 $ 23.04 $ 47,920
Atlanta-Sandy Springs-Roswell, GA 343,780 126.04 1.00 $ 21.34 $ 44,390
Phoenix-Mesa-Scottsdale, AZ 324,770 146.28 1.16 $ 21.58 $ 44,890
Boston-Cambridge-Nashua, MA-NH 308,390 114.05 0.90 $ 26.16 $ 54,410


Map of location quotient of office and administrative support occupations by area, May 2022


Metropolitan areas with the highest concentration of jobs and location quotients in Office and Administrative Support Occupations:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Johnson City, TN 14,360 178.34 1.41 $ 18.62 $ 38,720
Jefferson City, MO 11,980 163.77 1.30 $ 19.34 $ 40,230
Laredo, TX 16,460 161.36 1.28 $ 16.82 $ 34,990
Macon, GA 15,150 158.33 1.25 $ 19.10 $ 39,730
Carson City, NV 4,700 158.14 1.25 $ 21.45 $ 44,620
Salt Lake City, UT 122,350 156.70 1.24 $ 21.19 $ 44,060
Columbia, SC 58,730 156.48 1.24 $ 19.72 $ 41,020
Abilene, TX 10,750 152.01 1.20 $ 18.30 $ 38,060
Springfield, IL 15,420 151.61 1.20 $ 21.33 $ 44,370
Ithaca, NY 7,170 151.58 1.20 $ 25.39 $ 52,810


Map of annual mean wages of office and administrative support occupations by area, May 2022


Top paying metropolitan areas for Office and Administrative Support Occupations:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
San Jose-Sunnyvale-Santa Clara, CA 100,160 89.19 0.71 $ 30.28 $ 62,970
San Francisco-Oakland-Hayward, CA 249,490 104.27 0.83 $ 29.63 $ 61,630
Seattle-Tacoma-Bellevue, WA 229,900 112.84 0.89 $ 26.40 $ 54,920
Boston-Cambridge-Nashua, MA-NH 308,390 114.05 0.90 $ 26.16 $ 54,410
Bridgeport-Stamford-Norwalk, CT 49,700 126.33 1.00 $ 26.02 $ 54,130
New York-Newark-Jersey City, NY-NJ-PA 1,183,810 128.88 1.02 $ 26.02 $ 54,120
Napa, CA 7,510 101.42 0.80 $ 25.63 $ 53,320
Santa Rosa, CA 22,430 110.31 0.87 $ 25.51 $ 53,060
Vallejo-Fairfield, CA 15,020 109.00 0.86 $ 25.48 $ 53,000
Ithaca, NY 7,170 151.58 1.20 $ 25.39 $ 52,810

Nonmetropolitan areas with the highest employment in Office and Administrative Support Occupations:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Kansas nonmetropolitan area 46,480 121.29 0.96 $ 18.16 $ 37,780
North Northeastern Ohio nonmetropolitan area (noncontiguous) 34,790 108.08 0.86 $ 19.43 $ 40,410
North Texas Region of Texas nonmetropolitan area 34,060 124.52 0.99 $ 18.51 $ 38,500
Balance of Lower Peninsula of Michigan nonmetropolitan area 30,630 116.89 0.93 $ 19.86 $ 41,300
Piedmont North Carolina nonmetropolitan area 27,500 109.90 0.87 $ 18.49 $ 38,460

Nonmetropolitan areas with the highest concentration of jobs and location quotients in Office and Administrative Support Occupations:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Central New Hampshire nonmetropolitan area 12,350 136.83 1.08 $ 21.59 $ 44,910
Northern New Hampshire nonmetropolitan area 4,760 136.79 1.08 $ 20.25 $ 42,120
Hawaii / Kauai nonmetropolitan area 13,340 136.43 1.08 $ 21.98 $ 45,710
Big Thicket Region of Texas nonmetropolitan area 14,220 135.39 1.07 $ 17.74 $ 36,900
Connecticut nonmetropolitan area 4,510 134.90 1.07 $ 23.04 $ 47,920

Top paying nonmetropolitan areas for Office and Administrative Support Occupations:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Alaska nonmetropolitan area 12,480 122.70 0.97 $ 24.43 $ 50,820
Massachusetts nonmetropolitan area 7,150 116.65 0.92 $ 23.95 $ 49,810
Connecticut nonmetropolitan area 4,510 134.90 1.07 $ 23.04 $ 47,920
Northwest Colorado nonmetropolitan area 14,580 118.24 0.94 $ 22.92 $ 47,680
North Valley-Northern Mountains Region of California nonmetropolitan area 11,950 118.55 0.94 $ 22.70 $ 47,210


About May 2022 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate—50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OEWS estimates and related information:

May 2022 National Occupational Employment and Wage Estimates

May 2022 State Occupational Employment and Wage Estimates

May 2022 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2022 National Industry-Specific Occupational Employment and Wage Estimates

May 2022 Occupation Profiles

Technical Notes

 

Last Modified Date: April 25, 2023