Occupational Employment and Wages, May 2015

43-4021 Correspondence Clerks

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
7,320 4.8 % $17.47 $36,340 1.1 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $11.73 $13.93 $16.98 $20.53 $24.19
Annual Wage (2) $24,390 $28,980 $35,320 $42,700 $50,320


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance Carriers 1,330 0.11 $17.96 $37,350
Agencies, Brokerages, and Other Insurance Related Activities 860 0.08 $17.68 $36,780
Business Support Services 480 0.05 $16.62 $34,570
Management of Companies and Enterprises 390 0.02 $17.59 $36,580
Activities Related to Credit Intermediation 390 0.13 $15.16 $31,530

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Activities Related to Credit Intermediation 390 0.13 $15.16 $31,530
Insurance Carriers 1,330 0.11 $17.96 $37,350
Agencies, Brokerages, and Other Insurance Related Activities 860 0.08 $17.68 $36,780
Business Support Services 480 0.05 $16.62 $34,570
Nondepository Credit Intermediation 300 0.05 $18.34 $38,150

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Securities and Commodity Contracts Intermediation and Brokerage 170 0.04 $22.20 $46,170
Other Financial Investment Activities 120 0.03 $20.52 $42,690
Federal Executive Branch (OES Designation) 50 (7) $19.66 $40,890
State Government (OES Designation) 60 (7) $19.14 $39,820
Offices of Physicians 190 0.01 $19.01 $39,540


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.




States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Texas 760 0.07 1.23 $15.69 $32,630
California 740 0.05 0.90 $18.64 $38,770
Pennsylvania 670 0.12 2.22 $16.58 $34,490
Ohio 480 0.09 1.71 $17.25 $35,890
Maryland 450 0.17 3.27 $16.07 $33,430



States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 240 0.58 10.98 $13.69 $28,470
Maryland 450 0.17 3.27 $16.07 $33,430
Tennessee 350 0.12 2.31 (8) (8)
Pennsylvania 670 0.12 2.22 $16.58 $34,490
Ohio 480 0.09 1.71 $17.25 $35,890



Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Massachusetts 150 0.04 0.82 $22.17 $46,120
Arizona 140 0.05 0.99 $20.44 $42,510
New York 280 0.03 0.59 $20.15 $41,910
New Jersey 270 0.07 1.30 $20.11 $41,820
Colorado 120 0.05 0.91 $19.93 $41,450




Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Jersey City-White Plains, NY-NJ Metropolitan Division 190 0.03 0.55 $20.63 $42,900
Sioux Falls, SD 190 1.29 24.22 $13.74 $28,580
Chicago-Naperville-Arlington Heights, IL Metropolitan Division 190 0.05 1.00 $18.10 $37,640
Baltimore-Columbia-Towson, MD 190 0.14 2.69 $14.41 $29,960
Cincinnati, OH-KY-IN 180 0.18 3.33 $20.10 $41,810
Hagerstown-Martinsburg, MD-WV 180 1.79 33.64 $16.00 $33,280
Newark, NJ-PA Metropolitan Division 160 0.14 2.58 $20.41 $42,460
Orlando-Kissimmee-Sanford, FL 140 0.13 2.36 $15.30 $31,820
Phoenix-Mesa-Scottsdale, AZ 130 0.07 1.29 $20.72 $43,090
Harrisburg-Carlisle, PA 110 0.35 6.57 $17.11 $35,590



Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hagerstown-Martinsburg, MD-WV 180 1.79 33.64 $16.00 $33,280
Sioux Falls, SD 190 1.29 24.22 $13.74 $28,580
Harrisburg-Carlisle, PA 110 0.35 6.57 $17.11 $35,590
Scranton--Wilkes-Barre--Hazleton, PA 60 0.23 4.32 $12.66 $26,330
Fayetteville-Springdale-Rogers, AR-MO 50 0.22 4.19 $14.91 $31,020
Cincinnati, OH-KY-IN 180 0.18 3.33 $20.10 $41,810
Newark, NJ-PA Metropolitan Division 160 0.14 2.58 $20.41 $42,460
Baltimore-Columbia-Towson, MD 190 0.14 2.69 $14.41 $29,960
Orlando-Kissimmee-Sanford, FL 140 0.13 2.36 $15.30 $31,820
Knoxville, TN 40 0.12 2.22 $14.37 $29,890



Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 100 0.02 0.44 $22.75 $47,320
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 40 0.02 0.34 $22.61 $47,030
Boston-Cambridge-Newton, MA NECTA Division 90 0.05 0.98 $22.25 $46,270
Denver-Aurora-Lakewood, CO 70 0.05 0.96 $21.64 $45,010
Nassau County-Suffolk County, NY Metropolitan Division 80 0.06 1.21 $21.42 $44,550
Phoenix-Mesa-Scottsdale, AZ 130 0.07 1.29 $20.72 $43,090
New York-Jersey City-White Plains, NY-NJ Metropolitan Division 190 0.03 0.55 $20.63 $42,900
Newark, NJ-PA Metropolitan Division 160 0.14 2.58 $20.41 $42,460
Atlanta-Sandy Springs-Roswell, GA 40 0.02 0.31 $20.42 $42,460
Cincinnati, OH-KY-IN 180 0.18 3.33 $20.10 $41,810

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
East South Dakota nonmetropolitan area 40 0.28 5.26 $13.87 $28,860

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
East South Dakota nonmetropolitan area 40 0.28 5.26 $13.87 $28,860

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
East South Dakota nonmetropolitan area 40 0.28 5.26 $13.87 $28,860
Northwest Oklahoma nonmetropolitan area (8) (8) (8) $13.11 $27,270


About May 2015 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(7) The value is less than .005 percent of industry employment.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2015 National Occupational Employment and Wage Estimates

May 2015 State Occupational Employment and Wage Estimates

May 2015 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2015 National Industry-Specific Occupational Employment and Wage Estimates

May 2015 Occupation Profiles

Technical Notes

 

Last Modified Date: March 30, 2016