Occupational Employment and Wages, May 2013

43-4021 Correspondence Clerks

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
7,800 7.5 % $17.22 $35,810 1.1 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $11.57 $13.84 $16.75 $20.08 $23.28
Annual Wage (2) $24,060 $28,800 $34,840 $41,760 $48,430


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance Carriers 2,200 0.19 $18.50 $38,480
Agencies, Brokerages, and Other Insurance Related Activities 630 0.07 $16.85 $35,050
Depository Credit Intermediation 480 0.03 $16.58 $34,490
Management of Companies and Enterprises 410 0.02 $17.21 $35,790
General Medical and Surgical Hospitals 350 0.01 $16.21 $33,710

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance Carriers 2,200 0.19 $18.50 $38,480
Activities Related to Credit Intermediation 340 0.12 $15.78 $32,820
Agencies, Brokerages, and Other Insurance Related Activities 630 0.07 $16.85 $35,050
Nondepository Credit Intermediation 340 0.06 $17.94 $37,310
Electronic Shopping and Mail-Order Houses 120 0.04 $13.79 $28,680

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Elementary and Secondary Schools (8) (8) $22.95 $47,740
Home Health Care Services 40 (7) $20.57 $42,790
Securities and Commodity Contracts Intermediation and Brokerage 100 0.02 $20.56 $42,760
State Government (OES Designation) 60 (7) $19.17 $39,880
Federal Executive Branch (OES Designation) 90 (7) $19.05 $39,630


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 1,460 0.10 1.69 $18.74 $38,970
Pennsylvania 660 0.12 2.01 $15.92 $33,120
Texas 610 0.06 0.95 $17.00 $35,360
Maryland 330 0.13 2.23 $18.16 $37,770
New Jersey 320 0.08 1.40 $17.50 $36,410




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 230 0.57 9.61 $13.90 $28,910
North Dakota 60 0.14 2.37 $14.57 $30,300
Maryland 330 0.13 2.23 $18.16 $37,770
Pennsylvania 660 0.12 2.01 $15.92 $33,120
Oklahoma 180 0.11 1.92 $15.02 $31,250




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Washington 50 0.02 0.28 $23.77 $49,430
Massachusetts 200 0.06 1.03 $21.77 $45,270
Connecticut 80 0.05 0.83 $20.11 $41,840
Colorado 80 0.04 0.61 $19.99 $41,590
Kentucky (8) (8) (8) $19.53 $40,620





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Philadelphia, PA Metropolitan Division 300 0.16 2.74 $16.79 $34,930
Dallas-Plano-Irving, TX Metropolitan Division 240 0.11 1.91 $17.08 $35,520
New York-White Plains-Wayne, NY-NJ Metropolitan Division 200 0.04 0.66 $17.97 $37,380
Chicago-Joliet-Naperville, IL Metropolitan Division 180 0.05 0.82 $15.37 $31,960
Sioux Falls, SD 180 1.26 21.46 $13.76 $28,610
Phoenix-Mesa-Glendale, AZ 160 0.09 1.52 $19.37 $40,280
Newark-Union, NJ-PA Metropolitan Division 130 0.14 2.34 $18.18 $37,820
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 130 0.06 0.95 $21.81 $45,360
Baltimore-Towson, MD 110 0.09 1.52 $17.95 $37,330
Pittsburgh, PA 110 0.10 1.68 $17.28 $35,940




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Sioux Falls, SD 180 1.26 21.46 $13.76 $28,610
Waco, TX 60 0.62 10.61 $14.24 $29,610
Springfield, IL 40 0.34 5.84 $16.42 $34,150
Harrisburg-Carlisle, PA 70 0.24 4.00 $16.44 $34,190
Jackson, MS 60 0.23 3.93 $19.48 $40,520
Scranton--Wilkes-Barre, PA 50 0.20 3.45 $11.53 $23,980
Chattanooga, TN-GA 40 0.18 3.01 $16.97 $35,300
Philadelphia, PA Metropolitan Division 300 0.16 2.74 $16.79 $34,930
Newark-Union, NJ-PA Metropolitan Division 130 0.14 2.34 $18.18 $37,820
Charleston-North Charleston-Summerville, SC 40 0.12 2.08 $15.23 $31,670




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hartford-West Hartford-East Hartford, CT 40 0.07 1.26 $22.09 $45,950
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 130 0.06 0.95 $21.81 $45,360
Boston-Cambridge-Quincy, MA NECTA Division 100 0.06 0.98 $21.23 $44,150
Bethesda-Rockville-Frederick, MD Metropolitan Division 40 0.07 1.14 $21.05 $43,780
Nassau-Suffolk, NY Metropolitan Division 40 0.03 0.59 $20.47 $42,570
Houston-Sugar Land-Baytown, TX 100 0.04 0.64 $20.39 $42,400
Denver-Aurora-Broomfield, CO 60 0.04 0.76 $20.09 $41,790
Riverside-San Bernardino-Ontario, CA (8) (8) (8) $19.71 $41,000
Louisville-Jefferson County, KY-IN (8) (8) (8) $19.53 $40,630
Jackson, MS 60 0.23 3.93 $19.48 $40,520

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Eastern South Dakota nonmetropolitan area 30 0.27 4.64 $15.39 $32,020

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Eastern South Dakota nonmetropolitan area 30 0.27 4.64 $15.39 $32,020

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Eastern South Dakota nonmetropolitan area 30 0.27 4.64 $15.39 $32,020
Northwestern Oklahoma nonmetropolitan area (8) (8) (8) $12.41 $25,800


About May 2013 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(7) The value is less than .005 percent of industry employment.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2013 National Occupational Employment and Wage Estimates

May 2013 State Occupational Employment and Wage Estimates

May 2013 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2013 National Industry-Specific Occupational Employment and Wage Estimates

May 2013 Occupation Profiles

Technical Notes

 

Last Modified Date: April 1, 2014