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Occupational Employment and Wages, May 2012
43-9041 Insurance Claims and Policy Processing Clerks
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes "Claims Adjusters, Examiners, and Investigators" (13-1031).
National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation
National estimates for this occupation: Top
Employment estimate and mean wage estimates for this occupation:
| Employment (1) |
Employment RSE (3) |
Mean hourly wage |
Mean annual wage (2) |
Wage RSE (3) |
| 226,260 |
1.5 % |
$17.93 |
$37,300 |
0.4 % |
Percentile wage estimates for this occupation:
| Percentile |
10% |
25% |
50% (Median) |
75% |
90% |
| Hourly Wage |
$12.11 |
$14.08 |
$17.17 |
$21.07 |
$25.27 |
| Annual Wage (2) |
$25,180 |
$29,290 |
$35,700 |
$43,820 |
$52,560 |
Industry profile for this occupation: Top
Industries with the highest published employment and wages for this occupation are provided.
For a list of all industries with employment in this occupation, see the Create Customized Tables function.
Industries with the highest levels of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Insurance Carriers |
113,450 |
9.80 |
$18.32 |
$38,100 |
| Agencies, Brokerages, and Other Insurance Related Activities |
87,970 |
9.78 |
$17.45 |
$36,310 |
| Management of Companies and Enterprises |
5,020 |
0.25 |
$18.56 |
$38,610 |
| State Government (OES Designation) |
1,890 |
0.09 |
$20.26 |
$42,130 |
| General Medical and Surgical Hospitals |
1,840 |
0.04 |
$17.93 |
$37,290 |
Industries with the highest concentration of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Insurance Carriers |
113,450 |
9.80 |
$18.32 |
$38,100 |
| Agencies, Brokerages, and Other Insurance Related Activities |
87,970 |
9.78 |
$17.45 |
$36,310 |
| Insurance and Employee Benefit Funds |
1,640 |
3.66 |
$19.63 |
$40,820 |
| Activities Related to Credit Intermediation |
900 |
0.34 |
(8) |
(8) |
| Office Administrative Services |
1,250 |
0.30 |
$17.38 |
$36,150 |
Top paying industries for this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Postal Service |
60 |
0.01 |
$25.53 |
$53,100 |
| Business, Professional, Labor, Political, and Similar Organizations |
160 |
0.04 |
$21.24 |
$44,180 |
| Local Government (OES Designation) |
330 |
0.01 |
$20.64 |
$42,930 |
| Other Financial Investment Activities |
300 |
0.08 |
$20.44 |
$42,510 |
| State Government (OES Designation) |
1,890 |
0.09 |
$20.26 |
$42,130 |
Geographic profile for this occupation: Top
States and areas with the highest published employment, location quotients, and wages for this occupation are provided.
For a list of all areas with employment in this occupation, see the Create Customized Tables function.
States with the highest employment level in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| California |
26,530 |
1.85 |
1.07 |
$19.42 |
$40,390 |
| Texas |
18,930 |
1.79 |
1.03 |
$16.50 |
$34,320 |
| Florida |
18,060 |
2.48 |
1.43 |
$16.17 |
$33,630 |
| Ohio |
14,300 |
2.83 |
1.63 |
$17.42 |
$36,230 |
| Pennsylvania |
12,180 |
2.18 |
1.25 |
$18.80 |
$39,100 |
States with the highest concentration of jobs and location quotients in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Nebraska |
3,920 |
4.28 |
2.47 |
$16.81 |
$34,950 |
| South Dakota |
1,240 |
3.11 |
1.79 |
$13.19 |
$27,430 |
| Ohio |
14,300 |
2.83 |
1.63 |
$17.42 |
$36,230 |
| Connecticut |
4,410 |
2.72 |
1.57 |
$20.59 |
$42,820 |
| Delaware |
1,030 |
2.55 |
1.47 |
$19.04 |
$39,600 |
Top paying States for this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Alaska |
160 |
0.50 |
0.29 |
$23.14 |
$48,140 |
| Massachusetts |
6,910 |
2.16 |
1.24 |
$20.78 |
$43,230 |
| Colorado |
2,180 |
0.98 |
0.56 |
$20.64 |
$42,920 |
| Connecticut |
4,410 |
2.72 |
1.57 |
$20.59 |
$42,820 |
| California |
26,530 |
1.85 |
1.07 |
$19.42 |
$40,390 |
Metropolitan areas with the highest employment level in this occupation:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Chicago-Joliet-Naperville, IL Metropolitan Division |
6,740 |
1.85 |
1.07 |
$19.54 |
$40,650 |
| Los Angeles-Long Beach-Glendale, CA Metropolitan Division |
6,320 |
1.63 |
0.94 |
$18.85 |
$39,210 |
| Dallas-Plano-Irving, TX Metropolitan Division |
5,010 |
2.39 |
1.38 |
$18.19 |
$37,830 |
| Atlanta-Sandy Springs-Marietta, GA |
4,820 |
2.13 |
1.23 |
$18.74 |
$38,980 |
| New York-White Plains-Wayne, NY-NJ Metropolitan Division |
4,420 |
0.86 |
0.49 |
$20.41 |
$42,450 |
| Boston-Cambridge-Quincy, MA NECTA Division |
4,400 |
2.57 |
1.48 |
$22.58 |
$46,960 |
| Philadelphia, PA Metropolitan Division |
4,150 |
2.28 |
1.31 |
$20.06 |
$41,730 |
| Phoenix-Mesa-Glendale, AZ |
3,770 |
2.18 |
1.26 |
$16.73 |
$34,800 |
| Columbus, OH |
3,660 |
4.00 |
2.30 |
$18.03 |
$37,500 |
| Santa Ana-Anaheim-Irvine, CA Metropolitan Division |
3,450 |
2.45 |
1.41 |
$19.79 |
$41,170 |
Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Bloomington-Normal, IL |
1,430 |
16.41 |
9.45 |
$17.48 |
$36,370 |
| Macon, GA |
1,210 |
12.85 |
7.40 |
$15.37 |
$31,980 |
| Sherman-Denison, TX |
350 |
8.46 |
4.87 |
$15.19 |
$31,590 |
| Des Moines-West Des Moines, IA |
2,460 |
7.58 |
4.37 |
$18.10 |
$37,650 |
| Lincoln, NE |
1,110 |
6.77 |
3.90 |
$15.86 |
$32,980 |
| Harrisburg-Carlisle, PA |
1,930 |
6.28 |
3.62 |
$18.48 |
$38,430 |
| Sioux Falls, SD |
840 |
6.14 |
3.53 |
$13.91 |
$28,940 |
| Columbia, SC |
2,010 |
5.92 |
3.41 |
$17.86 |
$37,150 |
| Eau Claire, WI |
410 |
5.20 |
2.99 |
$12.39 |
$25,770 |
| Hartford-West Hartford-East Hartford, CT |
2,820 |
5.10 |
2.94 |
$21.82 |
$45,380 |
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