Occupational Classification System Manual

Major Occupational Groups: A | B | C | D | E | F | G | H | K
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MOG D—Administrative Support Occupations, Including Clerical
Records Processing Clerks, Except Financial
D326 CORRESPONDENCE CLERKS
Compose letters in reply to correspondence concerning such items as request for merchandise, damage claims, credit information, delinquent accounts, incorrect billing, unsatisfactory service or to request information. Read incoming correspondence and gather data to formulate reply. Operate typewriter or word processor to prepare correspondence or to complete form letters. May route correspondence to other departments for reply. May keep files of correspondence.

Last modified: October 16, 2001