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News Release Information

Wednesday, April 29, 2020


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Occupational Employment and Wages in San Antonio–New Braunfels, May 2019

Workers in the San Antonio-New Braunfels, TX Metropolitan Statistical Area had an average (mean) hourly wage of $22.70 in May 2019, 12 percent below the nationwide average of $25.72, the U.S. Bureau of Labor Statistics reported today. Acting Regional Commissioner Susan Mendez noted that, after testing for statistical significance, wages in the local area were lower than their respective national averages in 18 of the 22 major occupational groups, including construction and extraction, educational instruction and library, and personal care and service. No major occupational group in the local area had wages that were higher than their respective national averages.

When compared to the nationwide distribution, San Antonio area employment was more highly concentrated in 5 of the 22 occupational groups including office and administrative support, food preparation and serving related, and healthcare support. Ten groups had employment shares significantly below their national representation, including production, transportation and material moving, and management. (See table A and box note at end of release.)

Table A. Occupational employment and wages by major occupational group, United States and the San Antonio-New Braunfels, TX Metropolitan Statistical Area, and measures of statistical significance, May 2019
Major occupational group Percent of total employment Mean hourly wage
San Antonio United
San Antonio Percent

Total, all occupations

100.0 100.0 $25.72 $22.70 * -12


5.5 4.7 * 58.88 54.71 * -7

Business and financial operations

5.6 5.5 37.56 34.96 * -7

Computer and mathematical

3.1 2.7 * 45.08 41.50 * -8

Architecture and engineering

1.8 1.6 * 42.69 40.95 -4

Life, physical, and social science

0.9 0.7 * 37.28 33.77 * -9

Community and social service

1.5 1.1 * 24.27 23.48 -3


0.8 0.6 * 52.71 45.60 * -13

Educational instruction and library

6.1 5.9 27.75 23.37 * -16

Arts, design, entertainment, sports, and media

1.4 1.0 * 29.79 24.20 * -19

Healthcare practitioners and technical

5.9 6.3 * 40.21 36.68 * -9

Healthcare support

4.4 5.6 * 14.91 13.10 * -12

Protective service

2.4 2.3 23.98 22.19 -7

Food preparation and serving related

9.2 11.0 * 12.82 12.01 * -6

Building and grounds cleaning and maintenance

3.0 2.8 15.03 13.06 * -13

Personal care and service

2.2 2.3 15.03 12.81 * -15

Sales and related

9.8 10.4 * 20.70 18.97 * -8

Office and administrative support

13.3 15.6 * 19.73 18.02 * -9

Farming, fishing, and forestry

0.3 0.1 * 15.07 14.58 -3

Construction and extraction

4.2 4.2 25.28 20.75 * -18

Installation, maintenance, and repair

3.9 4.0 24.10 22.01 * -9


6.2 4.3 * 19.30 17.34 * -10

Transportation and material moving

8.5 7.3 * 18.23 16.71 * -8

(1) A positive percent difference measures how much the mean wage in the San Antonio-New Braunfels, TX Metropolitan Statistical Area is above the national mean wage, while a negative difference reflects a lower wage.

Note: * The percent share of employment or mean hourly wage for this area is significantly different from the national average of all areas at the 90-percent confidence level.

One occupational group–office and administrative support–was chosen to illustrate the diversity of data available for any of the 22 major occupational categories. San Antonio had 162,060 jobs in office and administrative support occupations, accounting for 15.6 percent of local area employment, significantly higher than the 13.3-percent national share. The local average hourly wage for this occupational group was $18.02, significantly lower than the national average of $19.73.

Some of the larger detailed occupations within the office and administrative support group included customer service representatives (32,900), general office clerks (26,010), and secretaries and administrative assistants, except legal, medical, and executive (12,100). Among the higher-paying jobs in this group were executive secretaries and executive administrative assistants and first-line supervisors of office and administrative support workers, with mean hourly wages of $26.20 and $26.03, respectively. At the lower end of the wage scale were hotel, motel, and resort desk clerks ($11.07) and receptionists and information clerks ($13.50). (Detailed data for office and administrative support occupations are presented in table 1; for a complete listing of detailed occupations available go to

Location quotients allow us to explore the occupational make-up of a metropolitan area by comparing the composition of jobs in an area relative to the national average. (See table 1.) For example, a location quotient of 2.0 indicates that an occupation accounts for twice the share of employment in the area than it does nationally. In the San Antonio area, above-average concentrations of employment were found in many of the detailed occupations within the office and administrative support group. For instance, insurance claims and policy processing clerks were employed at 3.1 times the national rate in the San Antonio area, and reservation and transportation ticket agents and travel clerks, at 2.4 times the U.S. average. San Antonio’s location quotient for insurance claims and policy processing clerks was among the highest in all the published metropolitan areas nationwide for this particular occupation. On the other hand, payroll and timekeeping clerks had a location quotient of 1.0 in the greater San Antonio area, indicating that this particular occupation’s local and national employment shares were similar.

These statistics are from the Occupational Employment Statistics (OES) survey, a federal-state cooperative program between BLS and State Workforce Agencies, in this case, the Texas Workforce Commission.

Changes to the Occupational Employment Statistics (OES) Data

With the May 2019 estimates, the OES program has begun implementing the 2018 Standard Occupational Classification (SOC) system. Each set of OES estimates is calculated from six panels of survey data collected over three years. Because the May 2019 estimates are based on a combination of survey data collected using the 2010 SOC and survey data collected using the 2018 SOC, these estimates use a hybrid of the two classification systems that contains some combinations of occupations that are not found in either the 2010 or 2018 SOC. These combinations may include occupations from more than one 2018 SOC minor group or broad occupation. Therefore, OES will not publish data for some 2018 SOC minor groups and broad occupations in the May 2019 estimates. The May 2021 estimates, to be published in Spring 2022, will be the first OES estimates based entirely on survey data collected using the 2018 SOC.

In addition, the OES program has replaced some 2018 SOC detailed occupations with SOC broad occupations or OES-specific aggregations. These include home health aides and personal care aides, for which OES will publish only the 2018 SOC broad occupation 31-1120 Home Health and Personal Care Aides.

For more information on the occupational classification system used in the May 2019 OES estimates, please see and

The May 2019 OES estimates use the metropolitan area definitions delineated in Office of Management and Budget (OMB) Bulletin 17-01, which add a new Metropolitan Statistical Area (MSA) for Twin Falls, Idaho. For more information on the area definitions used in the May 2019 estimates, please see

Technical Note

The Occupational Employment Statistics (OES) survey is a semiannual survey measuring occupational employment and wage rates for wage and salary workers in nonfarm establishments in the United States. The OES data available from BLS include cross-industry occupational employment and wage estimates for the nation; over 580 areas, including states and the District of Columbia, metropolitan statistical areas (MSAs), nonmetropolitan areas, and territories; national industry-specific estimates at the NAICS sector, 3-digit, most 4-digit, and selected 5- and 6-digit industry levels, and national estimates by ownership across all industries and for schools and hospitals. OES data are available at

The OES survey is a cooperative effort between BLS and the State Workforce Agencies (SWAs). BLS funds the survey and provides the procedures and technical support, while the State Workforce Agencies collect most of the data. OES estimates are constructed from a sample of about 1.1 million establishments. Each year, two semiannual panels of approximately 180,000 to 200,000 sampled establishments are contacted, one panel in May and the other in November. Responses are obtained by mail, Internet or other electronic means, email, telephone, or personal visit. The May 2019 estimates are based on responses from six semiannual panels collected over a 3-year period: May 2019, November 2018, May 2018, November 2017, May 2017, and November 2016. The unweighted sampled employment of 83 million across all six semiannual panels represents approximately 57 percent of total national employment. The overall national response rate for the six panels, based on the 50 states and the District of Columbia, is 71 percent based on establishments and 68 percent based on weighted sampled employment. The sample in the San Antonio-New Braunfels, TX Metropolitan Statistical Area included 4,857 establishments with a response rate of 46 percent. For more information about OES concepts and methodology, go to

A value that is statistically different from another does not necessarily mean that the difference has economic or practical significance. Statistical significance is concerned with the ability to make confident statements about a universe based on a sample. It is entirely possible that a large difference between two values is not significantly different statistically, while a small difference is, since both the size and heterogeneity of the sample affect the relative error of the data being tested.

The May 2019 OES estimates are the first set of OES estimates to be based in part on survey data collected using the 2018 SOC. These estimates use a hybrid of the 2010 and 2018 SOC systems. More information on the hybrid classification system is available at

The May 2019 OES estimates are based on the 2017 North American Industry Classification System (NAICS). More information about the 2017 NAICS is available at

Metropolitan area definitions

The substate area data published in this release reflect the standards and definitions established by the U.S. Office of Management and Budget.

The San Antonio-New Braunfels, TX Metropolitan Statistical Area includes Atascosa, Bandera, Bexar, Comal, Guadalupe, Kendall, Medina, and Wilson Counties in Texas.

For more information

Answers to frequently asked questions about the OES data are available at Detailed information about the OES program is available at

Information in this release will be made available to sensory impaired individuals upon request. Voice phone: (202) 691-5200; Federal Relay Service: (800) 877-8339.

Table 1.  Employment and wage data for office and administrative support occupations, San Antonio-New Braunfels, TX Metropolitan Statistical Area, May 2019
Occupation(1) Employment Mean wages
Level(2) Location
Hourly Annual(4)

Office and administrative support occupations

162,060 1.2 $18.02 $37,480

  First-line supervisors of office and administrative support workers

10,610 1.0 26.03 54,130

  Switchboard operators, including answering service

390 0.8 12.78 26,570

  Bill and account collectors

2,810 1.7 18.32 38,110

  Billing and posting clerks

4,490 1.4 17.46 36,320

  Bookkeeping, accounting, and auditing clerks

9,880 0.9 19.81 41,210

  Payroll and timekeeping clerks

990 1.0 19.11 39,750

  Procurement clerks

720 1.5 20.93 43,530


3,800 1.2 14.53 30,220

  Financial clerks, all other

390 1.8 19.44 40,440

  Court, municipal, and license clerks

890 0.8 17.59 36,590

  Credit authorizers, checkers, and clerks

160 0.9 19.38 40,320

  Customer service representatives

32,900 1.6 15.91 33,100

  Eligibility interviewers, government programs

860 0.9 16.86 35,070

  File clerks

740 1.0 18.64 38,770

  Hotel, motel, and resort desk clerks

2,190 1.2 11.07 23,020

  Interviewers, except eligibility and loan

1,100 0.8 15.90 33,080

  Library assistants, clerical

330 0.6 13.93 28,970

  Loan interviewers and clerks

2,600 1.8 20.08 41,770

  New accounts clerks

700 2.3 17.55 36,510

  Order clerks

800 0.8 15.91 33,090

  Human resources assistants, except payroll and timekeeping

1,270 1.5 19.66 40,900

  Receptionists and information clerks

5,460 0.7 13.50 28,080

  Reservation and transportation ticket agents and travel clerks

2,060 2.4 22.37 46,530

  Information and record clerks, all other

1,750 1.6 18.47 38,420

  Cargo and freight agents

170 0.3 24.21 50,360

  Couriers and messengers

350 0.7 14.67 30,520

  Public safety telecommunicators

570 0.8 19.19 39,920

  Dispatchers, except police, fire, and ambulance

3,620 2.6 18.85 39,210

  Meter readers, utilities

130 0.6 22.53 46,870

  Postal service clerks

370 0.6 23.59 49,080

  Postal service mail carriers

1,980 0.8 24.86 51,720

  Postal service mail sorters, processors, and processing machine operators

580 0.8 24.66 51,290

  Production, planning, and expediting clerks

2,180 0.8 23.35 48,560

  Shipping, receiving, and inventory clerks

4,080 0.8 15.88 33,030

  Weighers, measurers, checkers, and samplers, recordkeeping

230 0.5 17.79 37,010

  Executive secretaries and executive administrative assistants

3,010 0.8 26.20 54,490

  Legal secretaries and administrative assistants

1,260 1.1 22.47 46,740

  Medical secretaries and administrative assistants

8,070 1.9 17.65 36,710

  Secretaries and administrative assistants, except legal, medical, and executive

12,100 0.8 16.68 34,690

  Data entry keyers

1,560 1.4 15.99 33,250

  Word processors and typists

110 0.3 20.13 41,870

  Desktop publishers

40 0.6 23.73 49,350

  Insurance claims and policy processing clerks

5,650 3.1 19.41 40,370

  Mail clerks and mail machine operators, except postal service

390 0.7 15.51 32,270

  Office clerks, general

26,010 1.3 16.70 34,730

  Office machine operators, except computer

500 1.6 16.38 34,070

  Office and administrative support workers, all other

910 0.7 18.40 38,270

(1) For a complete listing of all detailed occupations in the San Antonio-New Braunfels, TX Metropolitan Statistical Area, see
(2) Estimates for detailed occupations may not sum to the totals due to rounding, and because the totals may include occupations that not shown separately. Estimates do not include self-employed workers.
(3) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.
(4) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.


Last Modified Date: Wednesday, April 29, 2020