What Emergency Management Directors Do
Emergency management directors may help train volunteers and first responders in emergency procedures.
Emergency management directors prepare plans and procedures for responding to natural disasters and other emergencies. They also help lead the response during and after emergencies, often in coordination with public safety officials, elected officials, nonprofit organizations, and government agencies.
Emergency management directors typically do the following:
- Assess hazards and prepare plans to respond to emergencies and disasters in order to minimize risk to people and property
- Meet with public safety officials, private companies, and the general public to get recommendations regarding emergency response plans
- Organize emergency response training programs and exercises for staff, volunteers, and other responders
- Coordinate the sharing of resources and equipment within the community and across communities to assist in responding to an emergency
- Prepare and analyze damage assessments following disasters or emergencies
- Review emergency plans of individual organizations, such as medical facilities, to ensure their adequacy
- Apply for federal funding for emergency management planning, responses, and recovery, and report on the use of funds allocated
- Review local emergency operations plans and revise them if necessary
- Maintain facilities used during emergency operations
Emergency management directors are responsible for planning and leading the responses to natural disasters and other emergencies. Directors work with government agencies, nonprofits, private companies, and the general public to develop effective plans that minimize damage and disruptions during an emergency.
To develop emergency response plans, directors typically research “best practices” from around the country and from other emergency management agencies. Directors also must prepare plans and procedures that meet local, state, and federal regulations.
Directors must analyze the resources, equipment, and staff available to respond to emergencies. If resources or equipment is lacking, directors must either revise their plans or get the needed resources from another community or state. Many directors coordinate with fire, emergency medical service, police departments, and public works agencies in other communities to locate and share equipment during an emergency. Directors must be in contact with other agencies to collect and share information regarding the scope of the emergency, the potential costs, and the resources or staff needed.
After plans are developed, emergency management directors typically ensure that individuals and groups become familiar with the emergency procedures. Directors often use social media to disseminate plans and warnings to the general public.
Emergency management directors conduct training courses and disaster exercises for staff, volunteers, and local agencies to help ensure an effective and coordinated response to an emergency. Directors also may visit schools, hospitals, or other community groups to update everyone on plans for emergencies.
During an emergency, directors typically maintain a command center at which personnel monitor and manage the emergency operations. Directors help lead the response, making adjustments to or prioritizing certain actions if necessary. These actions may include ordering evacuations, conducting rescue missions, or opening up public shelters for those displaced by the emergency. Emergency management directors also may need to conduct press conferences or other outreach activities to keep the public informed about the emergency.
Following an emergency, directors must assess the damage to their community and must coordinate getting assistance and supplies into the community if necessary. Directors may need to request state or federal assistance to help execute their emergency response plan and provide support to affected citizens, organizations, and communities. Directors may also revise their plans and procedures to prepare for future emergencies or disasters.
Emergency management directors working for hospitals, universities, or private companies may be called business continuity managers. Similar to their counterparts in local and state government, business continuity managers prepare plans and procedures to help businesses maintain operations and minimize losses during and after an emergency.