Subscribe to the OES Update
|
Occupational Employment and Wages, May 2016
15-1151 Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes "Network and Computer Systems Administrators" (15-1142).
National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation
National estimates for this occupation: Top
Employment estimate and mean wage estimates for this occupation:
Employment (1) |
Employment RSE (3) |
Mean hourly wage |
Mean annual wage (2) |
Wage RSE (3) |
602,840 |
0.7 % |
$25.53 |
$53,100 |
0.3 % |
Percentile wage estimates for this occupation:
Percentile |
10% |
25% |
50% (Median) |
75% |
90% |
Hourly Wage |
$14.15 |
$18.18 |
$23.74 |
$30.64 |
$39.50 |
Annual Wage (2) |
$29,440 |
$37,810 |
$49,390 |
$63,740 |
$82,160 |
Industry profile for this occupation: Top
Industries with the highest published employment and wages for this occupation are provided.
For a list of all industries with employment in this occupation, see the Create Customized Tables function.
Industries with the highest levels of employment in this occupation:
Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
Computer Systems Design and Related Services |
132,780 |
6.74 |
$26.37 |
$54,840 |
Management of Companies and Enterprises |
32,250 |
1.40 |
$25.93 |
$53,940 |
Elementary and Secondary Schools |
31,530 |
0.37 |
$22.13 |
$46,030 |
Employment Services |
30,370 |
0.84 |
$23.93 |
$49,760 |
Colleges, Universities, and Professional Schools |
26,970 |
0.90 |
$23.92 |
$49,750 |
Industries with the highest concentration of employment in this occupation:
Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
Computer Systems Design and Related Services |
132,780 |
6.74 |
$26.37 |
$54,840 |
Data Processing, Hosting, and Related Services |
19,440 |
6.57 |
$26.77 |
$55,680 |
Software Publishers |
20,840 |
6.11 |
$27.91 |
$58,050 |
Other Telecommunications |
3,540 |
4.81 |
$25.17 |
$52,350 |
Monetary Authorities-Central Bank |
620 |
3.47 |
$38.59 |
$80,260 |
Top paying industries for this occupation:
Geographic profile for this occupation: Top
States and areas with the highest published employment, location quotients, and wages for this occupation are provided.
For a list of all areas with employment in this occupation, see the Create Customized Tables function.
States with the highest employment level in this occupation:
State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
California |
67,780 |
4.24 |
0.99 |
$29.72 |
$61,820 |
Texas |
57,340 |
4.88 |
1.14 |
$25.07 |
$52,140 |
New York |
40,280 |
4.43 |
1.03 |
$27.17 |
$56,510 |
Florida |
33,690 |
4.10 |
0.95 |
$22.10 |
$45,970 |
Pennsylvania |
25,760 |
4.48 |
1.04 |
$25.04 |
$52,090 |
States with the highest concentration of jobs and location quotients in this occupation:
State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
District of Columbia |
4,390 |
6.26 |
1.46 |
$31.23 |
$64,960 |
Utah |
8,250 |
6.00 |
1.40 |
$22.39 |
$46,570 |
Kansas |
7,960 |
5.79 |
1.35 |
$21.66 |
$45,050 |
Massachusetts |
19,220 |
5.56 |
1.29 |
$30.01 |
$62,430 |
Colorado |
13,890 |
5.54 |
1.29 |
$28.86 |
$60,020 |
Top paying States for this occupation:
State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
District of Columbia |
4,390 |
6.26 |
1.46 |
$31.23 |
$64,960 |
Massachusetts |
19,220 |
5.56 |
1.29 |
$30.01 |
$62,430 |
California |
67,780 |
4.24 |
0.99 |
$29.72 |
$61,820 |
Colorado |
13,890 |
5.54 |
1.29 |
$28.86 |
$60,020 |
New Jersey |
13,360 |
3.38 |
0.79 |
$28.44 |
$59,150 |
Metropolitan areas with the highest employment level in this occupation:
Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
New York-Jersey City-White Plains, NY-NJ Metropolitan Division |
27,550 |
4.18 |
0.97 |
$28.96 |
$60,230 |
Atlanta-Sandy Springs-Roswell, GA |
18,070 |
7.08 |
1.65 |
$26.76 |
$55,650 |
Chicago-Naperville-Arlington Heights, IL Metropolitan Division |
17,620 |
4.84 |
1.13 |
$27.04 |
$56,240 |
Dallas-Plano-Irving, TX Metropolitan Division |
17,470 |
7.19 |
1.67 |
$26.08 |
$54,250 |
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division |
15,750 |
6.32 |
1.47 |
$29.73 |
$61,840 |
Los Angeles-Long Beach-Glendale, CA Metropolitan Division |
15,680 |
3.72 |
0.87 |
$27.44 |
$57,080 |
Houston-The Woodlands-Sugar Land, TX |
13,070 |
4.45 |
1.04 |
$27.81 |
$57,850 |
Boston-Cambridge-Newton, MA NECTA Division |
12,470 |
6.92 |
1.61 |
$31.58 |
$65,690 |
Phoenix-Mesa-Scottsdale, AZ |
10,980 |
5.67 |
1.32 |
$24.08 |
$50,080 |
Minneapolis-St. Paul-Bloomington, MN-WI |
10,480 |
5.48 |
1.28 |
$26.76 |
$55,670 |
|