Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2011 and 2012(Number of reports)
Selected business functions by business process (1) Total Main Secondary
IV
2011
III
2012(r)
IV
2012(p)
IV
2011
III
2012(r)
IV
2012(p)
IV
2011
III
2012(r)
IV
2012(p)
Total (2)
1,796 1,610 2,135 807 661 696 989 949 1,439

Producing goods/providing services

                 
Construction activities
236 141 205 227 135 184 9 6 21
Producing goods
175 125 160 146 110 128 29 15 32
Providing services
87 74 85 22 26 20 65 48 65
Accounting services
30 37 22 3 6 1 27 31 21
Contracted services
129 106 141 102 92 87 27 14 54
Engineering services
44 29 48 10 5 7 34 24 41
Entertainment services
82 78 54 80 71 47 2 7 7
Facility maintenance services
47 40 63 9 7 12 38 33 51
Financial management
17 10 12 2 3 - 15 7 12
Financial services
16 16 10 13 8 5 3 8 5
Food and cafeteria services
31 29 36 15 16 16 16 13 20
Gaming services
3 3 4 3 2 3 - 1 1
Health care services
18 16 20 16 14 16 2 2 4
Housekeeping services
8 4 21 1 - 2 7 4 19
Lodging services
8 1 15 7 1 4 1 - 11
Maintaining and repairing products
17 17 45 3 6 5 14 11 40
Security services
9 7 8 2 2 5 7 5 3
Assembling products
49 37 46 15 10 9 34 27 37
Fabricating
34 25 38 18 15 11 16 10 27
Quality assurance/quality control
21 43 84 - 1 - 21 42 84
Supervision--first line or direct
65 58 70 - - - 65 58 70

Procurement, logistics, distribution

                 
Buying
11 10 14 - - - 11 10 14
Distribution
32 29 39 5 3 5 27 26 34
Packing
24 29 33 - 2 2 24 27 31
Receiving
18 15 22 - - - 18 15 22
Shipping
23 39 41 1 2 1 22 37 40
Transporting
21 24 46 10 13 13 11 11 33
Warehousing
33 40 62 6 9 4 27 31 58

General management and firm infrastructure

                 
Administrative and clerical support
86 91 89 12 16 13 74 75 76
General management
84 77 80 3 8 - 81 69 80

Human resource management

                 
Human resources, including recruiting
43 60 88 4 - 2 39 60 86
Payroll and compensation
19 17 18 8 5 3 11 12 15
Training
11 10 15 1 1 2 10 9 13

Marketing, sales, customer accounts

                 
Advertising
4 2 6 1 1 1 3 1 5
Billing
5 9 8 - - - 5 9 8
Marketing
21 14 26 2 - 2 19 14 24
Order processing
12 23 35 - 2 2 12 21 33
Selling
48 43 78 24 21 34 24 22 44
Telemarketing
2 5 12 - 4 5 2 1 7

Customer and after-sales service

                 
Call center activities
11 14 12 8 9 6 3 5 6
Customer service
59 69 94 5 5 8 54 64 86
Installing products
18 10 31 2 2 - 16 8 31
Technical support
22 20 26 1 1 - 21 19 26

Technology and process development

                 
Computer systems development
3 5 6 1 1 2 2 4 4
Computer systems maintenance
3 6 4 1 - - 2 6 4
Data processing
6 9 4 - - - 6 9 4
Internet web services
2 1 4 - - - 2 1 4
Software development and testing
7 3 6 1 - 3 6 3 3
Software and IT services
14 10 14 2 1 2 12 9 12

Other business functions

28 30 35 15 25 24 13 5 11

Other

                 
Events with nonstandard functions reported
44 55 80 25 29 53 19 26 27
Refusal (3)
- 2 - - 2 - - - -
Does not know (4)
7 2 3 7 2 3 - - -

Footnotes:
(1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear.
(2) Data were reported by all states and the District of Columbia.
(3) Excludes events in which the employer refused to participate in any part of the employer interview.
(4) Excludes events in which contact with the employer was not possible.
(p) = preliminary.
(r) = revised.

NOTE: Dash represents zero.