Occupational Employment and Wages, May 2011

43-4171 Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes "Switchboard Operators, Including Answering Service" (43-2011).


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
973,800 0.5 % $12.85 $26,730 0.2 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $8.60 $10.04 $12.35 $14.87 $18.03
Annual Wage (2) $17,900 $20,880 $25,690 $30,930 $37,500


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Offices of Physicians 183,010 7.81 $13.13 $27,310
Offices of Dentists 67,040 8.02 $14.61 $30,380
Personal Care Services 50,340 8.26 $10.28 $21,380
Offices of Other Health Practitioners 49,870 7.24 $12.08 $25,120
Other Professional, Scientific, and Technical Services 41,700 7.03 $12.03 $25,020

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Personal Care Services 50,340 8.26 $10.28 $21,380
Offices of Dentists 67,040 8.02 $14.61 $30,380
Offices of Physicians 183,010 7.81 $13.13 $27,310
Offices of Other Health Practitioners 49,870 7.24 $12.08 $25,120
Other Professional, Scientific, and Technical Services 41,700 7.03 $12.03 $25,020

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service 310 0.05 $25.94 $53,940
Scientific Research and Development Services 2,000 0.32 $16.77 $34,870
Other Telecommunications 240 0.21 $16.05 $33,390
Tobacco Manufacturing 50 0.30 $15.86 $32,990
Natural Gas Distribution 50 0.05 $15.86 $32,990


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 98,190 6.99 0.92 $14.02 $29,160
New York 83,920 9.96 1.31 $13.97 $29,050
Florida 72,900 10.19 1.34 $12.31 $25,600
Texas 61,860 6.00 0.79 $12.05 $25,070
New Jersey 49,790 13.20 1.74 $13.49 $28,050




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New Jersey 49,790 13.20 1.74 $13.49 $28,050
South Dakota 4,480 11.42 1.50 $11.14 $23,160
Florida 72,900 10.19 1.34 $12.31 $25,600
New York 83,920 9.96 1.31 $13.97 $29,050
Kentucky 16,520 9.54 1.26 $11.48 $23,880




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 5,000 7.75 1.02 $16.49 $34,290
Connecticut 12,990 8.08 1.06 $15.43 $32,090
Alaska 2,860 9.13 1.20 $14.83 $30,840
Hawaii 3,540 6.14 0.81 $14.70 $30,570
Rhode Island 3,600 7.97 1.05 $14.17 $29,470





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-White Plains-Wayne, NY-NJ Metropolitan Division 55,230 10.91 1.44 $14.33 $29,810
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 26,720 6.99 0.92 $13.54 $28,170
Chicago-Joliet-Naperville, IL Metropolitan Division 23,140 6.46 0.85 $13.44 $27,960
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 18,500 8.01 1.05 $14.63 $30,430
Philadelphia, PA Metropolitan Division 18,280 10.07 1.33 $14.40 $29,960
Houston-Sugar Land-Baytown, TX 15,210 5.96 0.79 $12.71 $26,430
Nassau-Suffolk, NY Metropolitan Division 15,090 12.48 1.64 $14.13 $29,380
Edison-New Brunswick, NJ Metropolitan Division 13,980 14.56 1.92 $13.45 $27,970
Minneapolis-St. Paul-Bloomington, MN-WI 13,830 8.08 1.06 $14.14 $29,420
Phoenix-Mesa-Glendale, AZ 12,640 7.44 0.98 $13.73 $28,560