Table 3. Number of business processes affected in nonseasonal extended mass layoffs, selected quarters 2009 and 2010 (1)
Business Processes Total Main Secondary

III
2009(r)
II
2010(r)
III
2010(p)
III
2009(r)
II
2010(r)
III
2010(p)
III
2009(r)
II
2010(r)
III
2010(p)
Total, private nonfarm

Core Processes

 1,565 1,097 858 1,222 880 658 343 217 200

Strategic management

 (3) 13 11 (3) - - (3) 13 11

Procurement, logistics, and distribution

 156 84 78 12 12 8 144 72 70

Operations

 1,201 825 610 1,175 807 589 26 18 21

Product development

 52 32 39 4 1 6 48 31 33

Marketing, sales, and account management

 69 58 40 18 21 9 51 37 31

Customer and after-sales service

 87 85 80 13 39 46 74 46 34

Support Processes

 471 293 209 39 29 23 432 264 186

General management and firm infrastructure

 309 204 146 29 24 19 280 180 127

Human resources management

 88 59 43 4 4 2 84 55 41

Technology and process development

 74 30 20 6 1 2 68 29 18

Business Function not provided (2)

 27 9 2 27 9 2 - - -
Goods-producing industries

Core Processes

 914 533 414 735 449 328 179 84 86

Strategic management

 (3) 5 5 (3) - - (3) 5 5

Procurement, logistics, and distribution

 103 44 41 2 6 5 101 38 36

Operations

 728 445 314 725 441 307 3 4 7

Product development

 34 17 22 1 - 3 33 17 19

Marketing, sales, and account management

 26 13 12 7 1 1 19 12 11

Customer and after-sales service

 23 9 20 - 1 12 23 8 8

Support Processes

 259 125 97 7 8 7 252 117 90

General management and firm infrastructure

 162 85 65 5 7 6 157 78 59

Human resources management

 48 23 21 - - - 48 23 21

Technology and process development

 49 17 11 2 1 1 47 16 10

Business Function not provided (2)

 11 1 - 11 1 - - - -
Service-providing industries

Core Processes

 651 564 444 487 431 330 164 133 114

Strategic management

 (3) 8 6 (3) - - (3) 8 6

Procurement, logistics, and distribution

 53 40 37 10 6 3 43 34 34

Operations

 473 380 296 450 366 282 23 14 14

Product development

 18 15 17 3 1 3 15 14 14

Marketing, sales, and account management

 43 45 28 11 20 8 32 25 20

Customer and after-sales service

 64 76 60 13 38 34 51 38 26

Support Processes

 212 168 112 32 21 16 180 147 96

General management and firm infrastructure

 147 119 81 24 17 13 123 102 68

Human resources management

 40 36 22 4 4 2 36 32 20

Technology and process development

 25 13 9 4 - 1 21 13 8

Business Function not provided (2)

 16 8 2 16 8 2 - - -

(1) Data were reported by all states and the District of Columbia.
(2) The number of events for which respondents were unable or refused to provide a Business Function response. Layoff events where employer contact could not be made or where employers refused to participate in the employer interview are not included.
(3) Identification of data by this business process began with first quarter 2010 data.
r = revised.
p = preliminary.

NOTE: Dash represents zero.