Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2011 and 2012

(Number of reports)
Selected business functions by business process (1) Total Main Secondary

I
2011
IV
2012(r)
I
2012(p)
I
2011
IV
2012(r)
I
2012(p)
I
2011
IV
2012(r)
I
2012(p)

Total (2)

 2,008 1,812 1,515 806 808 599 1,202 1,004 916

Producing goods/providing services

Construction activities

 243 236 145 226 227 138 17 9 7

Producing goods

 177 175 125 150 146 106 27 29 19

Providing services

104 88 78 47 23 19 57 65 59

Accounting services

39 31 16 3 3 4 36 28 12

Contracted services

71 130 78 42 102 57 29 28 21

Engineering services

28 45 26 9 10 5 19 35 21

Entertainment services

33 82 53 30 80 49 3 2 4

Facility maintenance services

42 48 39 7 9 5 35 39 34

Financial management

14 18 9 2 2 2 12 16 7

Financial services

19 17 13 13 13 6 6 4 7

Food and cafeteria services

30 31 35 10 15 22 20 16 13

Gaming services

5 3 2 1 3 2 4 - -

Health care services

24 18 21 19 16 17 5 2 4

Housekeeping services

 15 8 13 1 1 1 14 7 12

Lodging services

8 8 11 7 7 6 1 1 5

Maintaining and repairing products

 20 18 8 5 3 3 15 15 5

Security services

8 9 8 4 2 1 4 7 7

Assembling products

43 49 23 9 15 4 34 34 19

Fabricating

28 35 31 20 18 13 8 17 18

Quality assurance/quality control

37 21 42 1 - - 36 21 42

Supervision--first line or direct

 82 65 67 - - - 82 65 67

Procurement, logistics, distribution

Buying

 15 12 4 - - - 15 12 4

Distribution

 45 33 40 10 5 8 35 28 32

Packing

 29 24 23 8 - 1 21 24 22

Receiving

 24 18 20 - - - 24 18 20

Shipping

 50 23 35 11 1 4 39 22 31

Transporting

 31 21 17 13 10 3 18 11 14

Warehousing

 51 33 37 17 6 9 34 27 28

General management and firm infrastructure

Administrative and clerical support

 128 87 77 16 12 12 112 75 65

General management

 117 85 82 7 3 4 110 82 78

Human resource management

Human resources, including recruiting

 60 44 35 1 4 - 59 40 35

Payroll and compensation

 26 19 17 5 8 2 21 11 15

Training

 12 11 6 1 1 2 11 10 4

Marketing, sales, customer accounts

Advertising

 7 4 6 2 1 1 5 3 5

Billing

 8 5 4 - - - 8 5 4

Marketing

 25 21 13 3 2 1 22 19 12

Order processing

27 12 19 1 - 1 26 12 18

Selling

 71 48 59 53 24 38 18 24 21

Telemarketing

 10 2 6 5 - 5 5 2 1

Customer and after-sales service

Call center activities

 24 11 13 16 8 8 8 3 5

Customer service

 79 59 81 13 5 13 66 54 68

Installing products

 15 18 5 1 2 2 14 16 3

Technical support

 16 22 11 2 1 - 14 21 11

Technology and process development

Computer systems development

 3 4 6 2 1 1 1 3 5

Computer systems maintenance

 3 4 4 - 1 1 3 3 3

Data processing

 12 6 4 2 - 1 10 6 3

Internet web services

 8 2 2 1 - 1 7 2 1

Software development and testing

2 7 4 1 1 3 1 6 1

Software and IT services

 19 14 21 2 2 5 17 12 16

Other business functions

 21 28 21 7 15 13 14 13 8

Other

Events with nonstandard functions reported

40 44 35 28 25 26 12 19 9

Refusal (3)

 1 - 1 1 - 1 - - -

Does not know (4)

 6 7 6 6 7 6 - - -

Footnotes:
(1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear.
(2) Data were reported by all states and the District of Columbia.
(3) Excludes events in which the employer refused to participate in any part of the employer interview.
(4) Excludes events in which contact with the employer was not possible.
(r) = revised.
(p) = preliminary.

NOTE: Dash represents zero.