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Mass Layoff Statistics
Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2009 and 2010(Number of reports)
Selected business functions by business process (1) Total Main Secondary
III
2009(r)
II
2010(r)
III
2010(p)
III
2009(r)
II
2010(r)
III
2010(p)
III
2009(r)
II
2010(r)
III
2010(p)
Total (2)
3,110 1,946 1,586 1,170 867 654 1,940 1,079 932

Producing goods/providing services

                 
Construction activities
320 264 200 313 253 186 7 11 14
Producing goods
373 178 146 352 164 127 21 14 19
Providing services
68 62 62 35 37 40 33 25 22
Accounting services
65 30 31 7 - - 58 30 31
Contracted services
96 68 64 68 46 39 28 22 25
Engineering services
67 29 18 19 10 3 48 19 15
Entertainment services
17 21 36 17 18 31 - 3 5
Facility maintenance services
100 48 39 6 13 6 94 35 33
Financial management
22 14 14 2 - - 20 14 14
Financial services
35 32 13 24 24 9 11 8 4
Food and cafeteria services
44 30 28 20 18 15 24 12 13
Gaming services
(3) 4 6 (3) 2 5 (3) 2 1
Health care services
29 30 26 18 25 22 11 5 4
Housekeeping services
24 13 8 4 1 - 20 12 8
Lodging services
18 11 8 10 10 5 8 1 3
Maintaining and repairing products
33 21 17 7 7 4 26 14 13
Security services
20 16 8 11 9 4 9 7 4
Assembling products
68 34 36 25 10 11 43 24 25
Fabricating
68 39 24 48 26 10 20 13 14
Quality assurance/quality control
81 36 36 1 - - 80 36 36
Supervision--first line or direct
155 84 63 - - - 155 84 63

Procurement, logistics, distribution

                 
Buying
18 9 10 1 1 2 17 8 8
Distribution
33 25 31 8 9 6 25 16 25
Packing
32 14 22 4 1 5 28 13 17
Receiving
54 20 15 - - - 54 20 15
Shipping
91 38 34 12 1 3 79 37 31
Transporting
52 41 39 22 18 12 30 23 27
Warehousing
69 37 35 12 13 4 57 24 31

General management and firm infrastructure

                 
Administrative and clerical support
331 161 118 15 16 15 316 145 103
General management
173 107 81 6 6 8 167 101 73

Human resource management

                 
Human resources, including recruiting
96 60 47 1 2 1 95 58 46
Payroll and compensation
37 24 19 - 4 2 37 20 17
Training
8 9 7 2 2 5 6 7 2

Marketing, sales, customer accounts

                 
Advertising
9 6 6 2 1 - 7 5 6
Billing
10 13 10 - 1 - 10 12 10
Marketing
24 15 16 3 1 1 21 14 15
Order processing
28 17 13 2 - - 26 17 13
Selling
58 66 33 32 44 17 26 22 16
Telemarketing
6 10 3 4 7 1 2 3 2

Customer and after-sales service

                 
Call center activities
26 32 22 16 21 16 10 11 6
Customer service
102 71 53 10 12 13 92 59 40
Installing products
11 6 9 1 2 - 10 4 9
Technical support
25 16 10 1 1 - 24 15 10

Technology and process development

                 
Computer systems development
5 9 7 2 6 5 3 3 2
Computer systems maintenance
14 9 6 1 1 - 13 8 6
Data processing
13 8 9 - - 2 13 8 7
Internet web services
3 4 3 - - - 3 4 3
Software development and testing
7 8 4 1 3 - 6 5 4
Software and IT services
41 21 18 7 3 3 34 18 15

Other business functions

31 26 23 18 18 16 13 8 7

Other

                 
Events with nonstandard functions reported
135 59 47 91 42 27 44 17 20
Refusal (4)
6 - - 6 - - - - -
Does not know (5)
21 9 2 21 9 2 - - -

(1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear.
(2) Data were reported by all states and the District of Columbia.
(3) Data collection for this business function began with first quarter 2010 data.
(4) Excludes events in which the employer refused to participate in any part of the employer interview.
(5) Excludes events in which contact with the employer was not possible.
r = revised.
p = preliminary.

NOTE: Dash represents zero.