Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2009 and 2010(Number of reports)
| Selected business functions by business process |
Total |
Main |
Secondary |
II
2009 |
I
2010 |
II
2010 |
II
2009 |
I
2010 |
II
2010 |
II
2009 |
I
2010 |
II
2010 |
|
5,162 |
2,563 |
1,805 |
1,810 |
1,020 |
811 |
3,352 |
1,543 |
994 |
Producing goods/providing services |
|
|
|
|
|
|
|
|
|
Construction activities |
375 |
305 |
252 |
347 |
291 |
241 |
28 |
14 |
11 |
Producing goods |
632 |
263 |
168 |
584 |
251 |
158 |
48 |
12 |
10 |
Providing services |
82 |
84 |
55 |
49 |
52 |
32 |
33 |
32 |
23 |
Accounting services |
114 |
46 |
27 |
10 |
2 |
- |
104 |
44 |
27 |
Contracted services |
103 |
80 |
59 |
79 |
50 |
42 |
24 |
30 |
17 |
Engineering services |
114 |
52 |
27 |
20 |
13 |
10 |
94 |
39 |
17 |
Entertainment services |
22 |
17 |
21 |
18 |
16 |
18 |
4 |
1 |
3 |
Facility maintenance services |
177 |
75 |
46 |
12 |
8 |
13 |
165 |
67 |
33 |
Financial management |
37 |
19 |
13 |
3 |
3 |
- |
34 |
16 |
13 |
Financial services |
53 |
18 |
29 |
35 |
9 |
21 |
18 |
9 |
8 |
Food and cafeteria services |
36 |
38 |
27 |
19 |
19 |
15 |
17 |
19 |
12 |
Gaming services |
|
7 |
3 |
|
6 |
1 |
|
1 |
2 |
Health care services |
27 |
22 |
26 |
20 |
20 |
23 |
7 |
2 |
3 |
Housekeeping services |
40 |
17 |
12 |
6 |
2 |
1 |
34 |
15 |
11 |
Lodging services |
20 |
13 |
11 |
13 |
10 |
10 |
7 |
3 |
1 |
Maintaining and repairing products |
43 |
13 |
20 |
9 |
4 |
6 |
34 |
9 |
14 |
Security services |
9 |
14 |
14 |
3 |
7 |
9 |
6 |
7 |
5 |
Assembling products |
175 |
41 |
33 |
96 |
12 |
10 |
79 |
29 |
23 |
Fabricating |
174 |
45 |
37 |
137 |
30 |
24 |
37 |
15 |
13 |
Quality assurance/quality control |
144 |
56 |
34 |
- |
- |
- |
144 |
56 |
34 |
Supervision--first line or direct |
243 |
123 |
77 |
2 |
- |
- |
241 |
123 |
77 |
Procurement, logistics, distribution |
|
|
|
|
|
|
|
|
|
Buying |
37 |
10 |
9 |
1 |
- |
- |
36 |
10 |
9 |
Distribution |
77 |
44 |
23 |
18 |
7 |
9 |
59 |
37 |
14 |
Packing |
69 |
45 |
14 |
5 |
1 |
1 |
64 |
44 |
13 |
Receiving |
88 |
51 |
19 |
- |
- |
- |
88 |
51 |
19 |
Shipping |
172 |
73 |
35 |
18 |
8 |
1 |
154 |
65 |
34 |
Transporting |
98 |
54 |
38 |
36 |
23 |
18 |
62 |
31 |
20 |
Warehousing |
120 |
68 |
34 |
19 |
11 |
12 |
101 |
57 |
22 |
General management and firm infrastructure |
|
|
|
|
|
|
|
|
|
Administrative and clerical support |
606 |
186 |
143 |
31 |
22 |
14 |
575 |
164 |
129 |
General management |
303 |
145 |
95 |
17 |
12 |
5 |
286 |
133 |
90 |
Human resource management |
|
|
|
|
|
|
|
|
|
Human resources, including recruiting |
177 |
88 |
57 |
2 |
2 |
2 |
175 |
86 |
55 |
Payroll and compensation |
50 |
32 |
23 |
1 |
- |
4 |
49 |
32 |
19 |
Training |
11 |
16 |
8 |
1 |
2 |
2 |
10 |
14 |
6 |
Marketing, sales, customer accounts |
|
|
|
|
|
|
|
|
|
Advertising |
13 |
15 |
6 |
5 |
3 |
1 |
8 |
12 |
5 |
Billing |
28 |
16 |
13 |
- |
- |
1 |
28 |
16 |
12 |
Marketing |
53 |
25 |
15 |
4 |
4 |
1 |
49 |
21 |
14 |
Order processing |
56 |
38 |
16 |
2 |
3 |
- |
54 |
35 |
16 |
Selling |
151 |
90 |
63 |
91 |
64 |
42 |
60 |
26 |
21 |
Telemarketing |
12 |
10 |
9 |
8 |
5 |
6 |
4 |
5 |
3 |
Customer and after-sales service |
|
|
|
|
|
|
|
|
|
Call center activities |
39 |
22 |
28 |
25 |
12 |
17 |
14 |
10 |
11 |
Customer service |
139 |
81 |
66 |
15 |
11 |
11 |
124 |
70 |
55 |
Installing products |
18 |
12 |
6 |
4 |
1 |
2 |
14 |
11 |
4 |
Technical support |
43 |
23 |
15 |
3 |
1 |
1 |
40 |
22 |
14 |
Technology and process development |
|
|
|
|
|
|
|
|
|
Computer systems development |
15 |
7 |
9 |
3 |
2 |
6 |
12 |
5 |
3 |
Computer systems maintenance |
19 |
8 |
9 |
- |
2 |
1 |
19 |
6 |
8 |
Data processing |
16 |
10 |
8 |
2 |
2 |
- |
14 |
8 |
8 |
Internet web services |
5 |
3 |
4 |
2 |
1 |
- |
3 |
2 |
4 |
Software development and testing |
13 |
7 |
8 |
4 |
4 |
3 |
9 |
3 |
5 |
Software and IT services |
64 |
22 |
21 |
9 |
6 |
3 |
55 |
16 |
18 |
Other business functions |
50 |
14 |
20 |
22 |
6 |
14 |
28 |
8 |
6 |
Other |
|
|
|
|
|
|
|
|
|
Events with nonstandard functions reported |
207 |
66 |
58 |
150 |
45 |
42 |
57 |
21 |
16 |
|
4 |
- |
- |
4 |
- |
- |
- |
- |
- |
|
37 |
10 |
8 |
37 |
10 |
8 |
- |
- |
- |
|
NOTE: Dash represents zero.
|
Last Modified Date: August 20, 2010
|